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    • We have rated approx. 700 Activities in 21 Cities & Regions:

    • France: Paris, Bordeaux, Marseille, Nice, Aquitaine (R), Ile de France (R), Provence Alpes Côte d'Azur(R)
    • Spain: Barcelona, Madrid, Catalunya (R), Madrid & Castile-La Mancha (R)
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    • Hong Kong

    20 demo hotels with reviews and offers are also available in London (10) and Hong Kong (10) to familiarize users with the personalized valuation and ranking concept

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United States of America
California
Southern Bay & Central Coast
Morro Bay & San Luis Obispo
Hearst Castle - Grand Rooms tour

Hearst Castle - Grand Rooms tour

750 Hearst Castle Road, San Simeon, California

1 / 6

property

Hearst Castle - by Bishnu Sarangi from Pixabay

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Description

Hearst Castle is an estate conceived by publishing tycoon William Randolph Hearst and his architect Julia Morgan between 1919 and 1947. Its formal name is 'La Cuesta Encantada' ("The Enchanted Hill") and during the Roaring Twenties, the guest list included most of the Hollywood stars of the time. Today, it is a museum open to the public with various tours. The Grand Room Tour highlights include Assembly Room, Refectory, Billiard Room, Theater, Gardens, Neptune Pool and Roman Pool. Trivia: Hearst and his castle were satirized by Orson Welles in his 1941 film Citizen Kane.

Access & Transport

It is not possible to drive up to the castle itself and visitors should park at the Ranger Station to collect tickets before being shuttled up in a bus. The Visitor Center is 1km from San Simeon and 15km northwest of Cambria along the CA-1.

Instructions & Recommendations

The first tour starts at 09h00 and then depart every 10-20mins throughout the day. The last tour starts at 16h20 on weekdays and 17h00 on weekends (ever day during the summer). Reservations are strongly encouraged.

Meta review

Very differing opinions about the tour and the estate itself - partly due to cultural backgrounds. The main criticism - and that is a recurring one - is that it is too rushed, everything is timed, and it is impossible to take in the various rooms and their content. Most Americans, and certainly the guides, seem to take great pride in the vast accumulation / collection of Hearst and the lavish parties held there but that doesn't sound as nearly impressive (or something to be proud of) to a lot of international visitors. Otherwise, most reviewers do enjoy the beautiful grounds and extravagant architecture. A good tip is to arrive at the visitor center well in advance to watch the film before heading for the tour so as to get more context.

Environmental & Social

Overly commercial and the art is not put to educational use but some good 'anti-development' / conservation aspects from the related Hearst Ranch + creates jobs locally

Conclusion

A very unusual attraction that is both very much worth seeing and learning about but at the same time can easily be omitted from a regional itinerary because of its dubious moral aspects and lack of cultural relationship with the surrounding area.

Key positive

Some stunning rooms and artwork

Opportunity to learn about Hearst' life

Key negative

Rushed and very commercial feel

Quite time consuming for a short visit

Suitability

No age limit but adults and children aged 12 and above will get more out of a visit there. The standard tour has stairs but there is an 'Accessibly Designed Grand Rooms Tour' available.

About this Rating

TYPE

Desktop

RESEARCHED IN

Updated in July 2023

PROVIDER

Koreval

Included Items
None
Timing
Duration of visit
Est time includes: 25mins at visitor center, 20mins up and down on the bus, 60mins tour

av. transport time:1h

est. visit time:1h 45m

Regulated hours

Monday08:30 - 17:30

Tuesday08:30 - 17:30

Wednesday08:30 - 17:30

Thursday08:30 - 17:30

Friday08:30 - 17:30

Saturday08:30 - 18:45

Sunday08:30 - 18:45

Pricing
Age band
Age band
Regular price / pers.
Senior
65 - 99
US$30
Adult
13 - 64
US$30
Child
5 - 12
US$15
Infant
0 - 4
US$0
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Source: based on Wikipedia entry for “HTTP Cookie”

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We have rated approx. 700 Activities in 21 Cities & Regions:

  • France: Paris, Bordeaux, Marseille, Nice, Aquitaine (R), Ile de France (R), Provence Alpes Côte d'Azur(R)
  • Spain: Barcelona, Madrid, Catalunya (R), Madrid & Castile-La Mancha (R)
  • UK: London, London Region (R)
  • Germany: Berlin, Munich, Berlin & Brandenburg (R)
  • Netherlands: Amsterdam
  • UAE: Dubai, Abu Dhabi
  • Singapore
  • Hong Kong

20 demo hotels with reviews and offers are also available in London (10) and Hong Kong (10) to familiarize users with the personalized valuation and ranking concept

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These Terms of Service, as may be amended from time to time, apply to all our Services. If you are a Customer, by accessing or using the Platform – including by signing-up and creating an account, you agree to comply and be bound by these Terms.

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This Agreement is governed by and will be construed in accordance with the laws of Singapore and you agree to submit to the non-exclusive jurisdiction of the Singapore Courts Any dispute arising out of or in connection with this contract shall be referred to and finally resolved by the Singapore International Arbitration Centre in accordance with its Arbitration Rules for the time being in force, which rules are deemed to be incorporated by reference in this clause.

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If you have any query regrading this Agreement, please contact us through the Contact Form and select the following topic: “Terms, Privacy and Cookies”.
Cookies Policy

A) Definition

In the context of internet and web browsers, a cookie is a small piece of data sent from a website or an application and stored on the user’s computer or mobile device. It is primarily designed to remember stateful information (such as items added in the shopping cart in an online store), to record the user’s browsing activity or to remember arbitrary pieces of information that the user previously entered into form fields such as names, addresses, passwords and credit card numbers.

Source: based on Wikipedia entry for “HTTP Cookie”

B) Cookies’ types and usage

These cookies are essential to enable you to browse around the website/application and use its features. Without them, services you have asked for, like shopping baskets or e-billing, cannot be provided.

These cookies collect information about how you use our website / application in order to improve the user experience. They do not collect information that identifies you: all information they collect is aggregated and therefore anonymous.

These cookies allow the website / application to remember choices you make (such as your username, language, text size and font or the region you are in) and provide enhanced, more personal features. The information collected will not personally identify you and they cannot track your browsing activity on other websites.

Note that our advertising services are actively opted-in and managed by signed-up users from their settings menu so that we do not make use of targeting and advertising cookies.

We also use other technologies that provide us with similar type of functionality such as URLs tracking and web beacons in order to obtain Log Data (as defined in our Privacy Policy)

We use Cookies and related technologies to provide the following functionalities and services:

• Authentication
• Access and usage of the Koralgo platform and the Payment Services
• Security, investigations, site and product integrity
• Improved profiling, insights and measurements
• Platform navigation and enhancement of user experience
• Legal and regulatory requirements
• Monitor the operations and performance of the Platform
• Research, product development, analytics and customer support

C) Managing cookies settings

• Acceptance of the cookie policy will be requested from you during you first visit through a “pop-up” and “I Accept” button
• You will be provided with the option to adjust the setting and select the “Performance” or “Functionality” option, or both.
◦ This option remains available by amending the Cookie setting for registered users when logged in.
• You will also be provided with the option to Reject the Cookie Policy, however this means that “Strictly Necessary” cookies will be disabled and our platform will therefore not be able to carry out some of its services such as bookings and payments.
◦ Some functions such as searches and reading Seller related information (e.g. offers description or reviews) are likely to be possible but functionalities will be significantly limited. Note that your browser or device may also permit you to change your cookies settings. Disabling cookies use through this method may impact the ability of Koralgo to provide some of its services and the website / application may not work properly.

D) Koralgo contact in relation with cookies policy

For queries relating to cookies policy, please contact us through this form and select the following topic: “Terms, Privacy and Cookies”.

Privacy Policy

A) Definitions and why we have a privacy policy

A privacy policy is a statement or a legal document that disclose the ways a company collects, uses, processes, handles and discloses a customer or client’s data.

The need to have a privacy policy originates from regulatory requirements (applicable according to the location of data handling and processing but also your location) as well as from the use of third-party services that expressly require us to have one. The last reason is simply that we wish to be transparent with you, no questionable practice here.

Our policy is based on the EU General Data Protection Regulation (GDPR), a regulation set forth for people located in the EU. It is widely considered to offer the most comprehensive user right protection framework, which is why we are applying those principles to all our users and supplementing them with additional local requirements if needed.

The following privacy policy covers the Services provided by Koralgo, as defined in our Terms of Service.

When this policy mentions “Koralgo”, “we”, “our”, “us”, it refers to the Koralgo company responsible for your information under this policy. The definition of all defined terms can be found in our Terms of Service agreement.

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Koralgo collects information in two different ways.

(i) Information you provide to us about you and others

Koralgo requests the following type of personal information when using the Platform so that it can provide the Services:

• Account information when you sign up such as your name, contact details, gender or date of birth
• Personal information relating to other guests or customers when completing a purchase or booking such as name, delivery address or date of birth
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• Content of communications with us and between Customers and Sellers
• For Sellers, details relating to the assets, products and offers marketed on the Platform, including data such as price and inventory

The legal basis for doing so is that the collection and processing of the above type of data is necessary to enable Koralgo to provide the Services, including the administration of bookings and processing of payments.

(ii) Information we collect automatically

When you navigate on and use the Platform, we collect various types of additional information:

• Geo-location information through data provided by your mobile device GPS or IP address which enables us, for instance, to show your location and that of properties on a map
• Log data and usage information such as the pages you visited or bookings you have made, access time and duration, crash data as well as cookie data
• Payment transaction information such as amount, date and time, payment method and instrument for record keeping, fraud prevention and, generally, provide you with the Payment Services
• Device Information such as hardware and software information
• Cookies and similar technologies as per our Cookies Policy

The legal basis for doing so is to optimize the quality, reliability and overall user experience of the Platform as well as ensure the provision of the Services.

C) Usage, processing and sharing of information

Generally speaking, we use, process and share your personal information for security and authentication purposes, to enable us to provide the Services and improve their relevance to you as well as to communicate with you or comply with our regulatory requirements.
(i) Provide and improve our Services
We use and process the information so you can browse and navigate on our platform in a personalized and efficient matter and we can provide the Services. This includes sharing of information with Sellers to complete bookings or purchases.
(ii) Security and authentication
We need to be able to identify and authenticate you in certain situations such as when you log-in on the Platform or detect and prevent fraud – for this, we need to access and use your personal information.
(iii) Access and use the Payment Services [including data sharing]
We also share your personal information with our Payment Processor at the time a transaction is being processed. It is a leading player in that space who also has its own comprehensive privacy policy.
(iv) Improve our profiling
One of the strengths of Koralgo is the ability to provide you with what our algorithm computes as the best offers based on your preferences and search parameters. To achieve this, using and processing personal information is key to improve our profiling, whether it is based on what you tell us or through other methods such as A/B testing or calibration through meta-data. In the latter case we use anonymized meta-data.
(v) Provide analytics services to Sellers
Using anonymized personal data and meta-data relating to profiles, we can also provide ground-breaking analytic services to Sellers, so their offers and pricing strategy is optimized taking into account the potential customer base and competitive landscape.
(vi) Provide marketing services to Consumers and Sellers
Sharing anonymized personal data and meta-data with Sellers also enables us to provide marketing services to both Customers and Sellers that are more relevant and targeted, respectively.
(vii) Communicate with you
Being able to respond to your query, send you a booking or purchase confirmation or a reminder also requires us to use your personal information.
(viii) Sharing with Services Providers and Corporate Affiliates
We use Service Providers globally who may need to access personal information. They are contractually bound to protect such information and restrict their use to the task they need to perform. We may also share personal information to provide the Services within the Koralgo group of companies.
(ix) Regulatory requirements and business transfers
Compliance with regulatory requirements in various jurisdictions may also require us to share personal information. Finally, if Koralgo is involved in a merger, sale, reorganization or bankruptcy / insolvency, we may sell or share some assets as part of that transaction. If your personal information is part of those assets, we will notify you before the event takes place and your personal information becomes subject to a different privacy policy.

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We operate and share information globally, both internally and externally (suppliers, consultants or service providers) in accordance with this Policy. Your information may therefore be transferred internationally, stored and processed in different countries in order for us to be able to provide you with the Services and access to the Payment Services.

Koralgo and the Platform developers have designed comprehensive security features and process to ensure the safety and integrity of the data stored by the Platform. We will retain your personal data as long as is required for you to use the Platform, enable us to provide the Services and in accordance with legal and regulatory requirements.

E) Cookies policy

Full details can be found in our Cookies Policy, including how to manage your cookies related settings. The cookies we use are small files stored on your computer or mobile device to enable us to provide some services and functionality (Strictly Necessary cookies), improve navigation and user experience (Performance cookies) and provide enhanced, more personal features (Functionality cookies).

F) Changes to the policy

You will be notified of any change to this Policy by email (at the address specified in your account) prior to the change becoming effective. If you continue to us the Services after those changes are in effect, you agree to the revised policy.

G) Your rights

In line with prevailing regulation, you have the following rights:

• Data access and portability
You are entitled to know what personal data we have about you and the right to copy, transfer, or move this personal data to a different company.
• Rectification
You have the right to have any inaccurate or incomplete personal data rectified
• Right to erasure:
You essentially have the right to “be forgotten” by requesting us to delete your data and stop processing it. Note that we may retain specific data for security reasons (such as fraud prevention), legal or regulatory reasons as well as in our back-up systems for a limited time (depending on databases back up processes and cycles).
• Restrict or objection to processing
You have the right to restrict personal data processing under certain circumstances or object to the processing of your data going forward (effectively withdrawing your consent).
• Right to be informed
This is achieved by providing you with the information contained in this Privacy Policy, Cookies Policy and Terms of Service.

H) How to access, modify or delete your personal information

  • Retrieval and modification: you can access and update your personal information through your Account settings, once you are logged in on the platform
  • Deletion: you can request for your personal information to be deleted at any time by contacting Koralgo administrators through the contact form. Once your request has been processed, your personal account will be closed and all related personal information deleted 90 days after the end date of your last live booking – this timeline is simply to cater for potential cases of disputes between users and sellers

I) Koralgo contact in relation with privacy policy

For queries relating to privacy policy, please contact us through this form and select the following topic: “Privacy and Cookies policies”.

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